Runner 2 navigation button won't work

bhacker98 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I went swimming with my Runner 2 a few weeks ago and the navigation button doesn't work. It shows the time. Sometimes when I press and hold the button the next screen will show up, but it won't advance. Is there a way to fix this?


  • tfarabaugh
    tfarabaugh Posts: 16,938
    It sounds like the button may have broken. Call Customer Support who should swap out the watch if it still under warranty. To get the number for Customer Support, go to, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.