Is version 1.6.26 really for all watches?

jcrespin72
jcrespin72 Registered Users Posts: 28
Outstanding Wayfarer
edited January 24 in TomTom Sports
In Spain, version 1.6.26 has been released, but only for Sapark 3, Runner 3 and Adventurer (see attached picture). Will this version be released for Spark 2 and Runner 2? when?

Thanks

Comments

  • Stefan 40 Nederland
    Stefan 40 Nederland Registered Users Posts: 3
    Neophyte Traveler
    Yes, working on my spark
  • Ivan291976
    Ivan291976 Registered Users Posts: 1
    Apprentice Traveler
    e8830ca5-d55e-4435-a33b-e4774bd5c083.png si se actualiza
  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    It is a staged rollout, being released in increments to allow them to monitor issues. They released to 5% this week and will do more next week and the week after if there are no major problems. Last I heard they are looking at the end of the month for full rollout. There is nothing you can do to make it come faster, we just have to wait our turn.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Krzysiek17
    Krzysiek17 Registered Users Posts: 51
    Outstanding Wayfarer
    What changes/features can we find in this update?
    Is it connected with fitness advisor?
  • icemac
    icemac Registered Users Posts: 199
    Legendary Explorer
    Krzysiek17 wrote:
    What changes/features can we find in this update?
    Is it connected with fitness advisor?

    Hi Krzysztof,

    You can check on the website
    https://pl.support.tomtom.com/app/release_notes/type/watch2015
  • Krzysiek17
    Krzysiek17 Registered Users Posts: 51
    Outstanding Wayfarer
    Dzięki ;-)
  • Woodleg
    Woodleg Registered Users Posts: 1
    Apprentice Traveler
    I have a Tomtom Runner2 Cardio, and the firmware update is still not available when I connect the device to Tomtom Sports Connect.
    It uploads the activities, updates the Quickfix GPS, and start charging, but doesn't update to the latest firmware.
    Hope It will be soon available, I'm interested in autopause mode.
  • jygjyg
    jygjyg Registered Users Posts: 10
    Legendary Explorer
    The Android app tells me there is an available update for my Spark watch, but when I connect the watch to Tomtom Sports Connect on PC, nothing happen.

    tomtom Sports App: 8.0.3
    Spark fireware: 1.3.255
    Sports Connect: 3.3.4
  • saiki4116
    saiki4116 Registered Users Posts: 9
    Legendary Explorer
    It showed the update available on Sports Mobile App, but when I have connected the Watch for Updating, it's just charging. A whats new link is there, but not getting updated.
  • RVH
    RVH Registered Users Posts: 2
    Apprentice Traveler
    Same issue here with my Spark Cardio+ Music. No option to update from 1.3.255 to 1.6.26.
    Very poor communication on this from TomTom if it is a staged roll out. They are very quick to advertise all the new features, but hopeless when it comes to actually advising users how the update will be rolled out
  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    They have said all along it is a staged rollout, being released in increments to allow them to monitor issues. They released to 5% this week and will do more next week and the week after if there are no major problems. Last I heard they are looking at the end of the month for full rollout. There is nothing you can do to make it come faster, we just have to wait our turn.
  • RVH
    RVH Registered Users Posts: 2
    Apprentice Traveler
    I understand the reasoning behind a phased rollout, but FWIW the Australian release notes do not mention anything about a stagged rollout https://au.support.tomtom.com/app/release_notes/type/watch2015/locale/en_ID
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,215
    Community Manager
    RVH wrote:
    I understand the reasoning behind a phased rollout, but FWIW the Australian release notes do not mention anything about a stagged rollout https://au.support.tomtom.com/app/release_notes/type/watch2015/locale/en_ID
    Good point. I've added it now., even if it's not in the most prominent place at this time.
  • Hanyss
    Hanyss Registered Users Posts: 35
    Prominent Wayfarer
    And what beta testers done past half year? OMG....
  • ToeKnee
    ToeKnee Registered Users Posts: 4
    Master Traveler
    Yes, and whomever is running the Twitter handle advised they don't give release dates. Something I was initially excited for is now looking bungled.
  • Jojoba86
    Jojoba86 Registered Users Posts: 7
    Master Explorer
    If you want 1.6.26 now try using a VPN service that offers a bunch of different servers. Keep trying a different server until you are offered it. You will need to connect first, then plug in your watch and check. If it is not offered disconnect the watch and try again on a different server.

    I use NordVPN and found UK Server #50 let me get the update!
  • eXPerience
    eXPerience Registered Users Posts: 9
    Master Explorer
    I'm going to try it with free VPN

    EDIT: found it with TunnelBear and United States Server
  • dpelchat
    dpelchat Registered Users Posts: 48
    Prominent Wayfarer
    eXPerience wrote:
    I'm going to try it with free VPN

    EDIT: found it with TunnelBear and United States Server

    Thank you very much for this!
  • xabyd
    xabyd Registered Users Posts: 1
    Apprentice Traveler
    On September 14, my adventurer was updated. A few days later, at the support request, I made a reset on watc. It has not been updated since then. Once it has been updated, why not now?