Broken strap problem with watch

Chrobak Registered Users Posts: 5
Master Traveler
edited January 24 in TomTom Sports
Hi I bought my watch 30 03 2016 and my strap is again broken please send my next replacement


  • tfarabaugh
    tfarabaugh Posts: 16,936
    This is a user forum, not an order line. You need to call Customer Support to get this taken care of, although at 18 months old you are likely out of warranty. To get the number for Customer Support, go to, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • anguus24
    anguus24 Registered Users Posts: 32
    Outstanding Wayfarer
    He said again... so, maybe just maybe, he broke the substitute strap. Different than the original.