Problems with GPS update-Renault Fluence 2012

larsan44 Registered Users Posts: 1
New Traveler
edited January 2019 in Built in car navigation
Good night from Brazil. I have a Renault Fluence 2012 with original GPS from TomTom Carminat Live. I was updating the maps using the TomTom Home program. Guys are crooks. First offer the update service (1 Brazil - 1 year Service Updating of maps - 64.95 euros.) I bought thinking that I would have the GPS update. After we go through this purchase, thinking that it is already ok, only download remaining, another screen appears offering the update of the map for more "55" euros! Wow, if I knew I would spend 135 euros I would not have bought the updates! It turns out that in that damn Dutch site you can not get in touch with anyone. How do I cancel the purchase of the updates and buy only the map and radar update? I bought it with an international credit card. Thanks for being able to interfere or guide in some way. Thank you from Brazil.


  • dhn
    dhn Posts: 33,382
    Call Monday:

    A partir de telefone fixo (grátis) 0800-892-1259
    A partir de celular (aplica-se as taxas de sua operadora) 1147002436
    De Segunda à Sexta-Feira das 07h às 14:30h BRT
    Para que consiga entrar em contato conosco, aconselhamos que utilize preferencialmente um telefone fixo.