Latest software Update 1.44 - wrist selection

KarateTinTin

Dumb question,

But the release notes say:-
"We've enabled wrist selection, so if the device is on your right wrist the text will be the correct way up."

Where do I find that feature?

tfarabaugh

It is in the app, under Settings, and is only available for the Touch trackers, not the GPS watches. I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.

KarateTinTin

Yes I have the touch tracker.
Both are up to date with software.
'Settings' on the phone app or on desktop?

Have looked in both and cannot see it.....
In the desktop there are several tabs - Profile, HR Zones, Preferences, Account, Apps.
Not obvious in any of those.

KarateTinTin

Anyone?

lampard

Hi KarateTinTin,

Welcome to the Community!

If you're using the latest Sports App version 8.0.3 on your smartphone then pair the TomTom Touch with it, go to Manage>Device settings> Wrist placement. Hope it helps!

Cheers,
lampard

KarateTinTin

Thankyou for replying Lampard.

I am using a Android smartphone. Samsung S5. It is up to date and on 8.0.3 (build 527)

Manage>Settings (not Device Settings) and then there are 4 options:-
Wifi only
Help us improve
Auto pause
Stats and Rankings
Feedback

There is no heading for wrist placement!

lampard

Hi KarateTinTin,

You will find the option under device settings only. Please see the screenshot from my phone below :


Cheers,
lampard

KarateTinTin

Thankyou for the picture :0)
but as I said above that is not what I have :0(

This is the 'Manage' screen


This shows the current up to date software version:-


And this the options that I have available on the 'Settings' screen:-

tt_gt

Are you on the latest version of the app?

KarateTinTin

As far as I am aware yes.
Both done this week.

Slide 1 above shows watch software version at the top of 1.44.6
Slide 2 above shows app version number at the bottom of 8.0.3

Are these not the latest versions?

KarateTinTin

OK, so the wrist selection is a nice to have. I can live without that, fine.
However, I am getting annoyed at the gesture wake up of the watch....

It comes on when you don't want it to - like in the middle of the night an wakes you up.

It also means that the battery is running out in half the time. So I am will now be removing the watch at night, which means it it not tracking sleep pattern.

You guys have broken it for me with this update. Can nobody please tell me what is wrong with my setup and how to fix it.

I have tried uninstalling the phone app and reinstalling it, forgetting the device and adding it again. The software does not show me the functions described in the release.
It is ridiculous!

Bas_S

In the 'Manage' screen you need to tab on the Tracker to enter the 'Device Settings' screen where you can enable/disable these features.

KarateTinTin

Brilliant!

Thankyou so much.
Had tried clicking everywhere else