Golfer 2 hangs / cannot read files already transferred to the phone

LeovZ
LeovZ Registered Users Posts: 4
Apprentice Traveler
edited January 24 in TomTom Sports
I have a Golfer 2 SE running 1.2.103 and a Samsung Galaxy S 7 running android 7.0. The Golfer itself is functioning well though the bluetooth connection with the phone is shaky, requiring frequent "wake-ups". I also find the files properly transferred from the Golfer to the phone.

However, when I try to analyze a round the app tries to get rounds from the Golfer (already available on the phone) and hangs. Restarting the app itself does not help, but after restarting the phone from scratch the app shows some rounds and allows some analysis of the latest round. On trying to switch to an earlier round the app hangs again. The rounds are all 9-hole rounds on a 9-hole course.

Can anyone help?

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Leo,

    Welcome to the Community and sorry for my late reply!

    Your issue sounds like what some others have reported as well and we're investigating. I'd recommend you to reinstall the app, but should that not help you sort this out, please see here.

    Cheers, Mikko