Multisports watch - Toggle button

rowbottoml
rowbottoml Registered Users Posts: 22
Outstanding Wayfarer
edited January 24 in TomTom Sports
Hi I have had my watch a few years now and whilst it may be due to the age of the watch, the button does not depress properly when pressing to the left to either pause or end an activity. works no problem up, down and right! Any suggestions

Comments

  • icemac
    icemac Registered Users Posts: 199
    Legendary Explorer
    I had the same problem, but my watch has warranty. TomTom changed me watch.

    I think it is a hardware problem, the path of the conductor has been wiped down. You can open the wach and "repair" conductor using special electronic conductive paste (maybe it will help).
  • lampard
    lampard Administrators Posts: 6,061
    Moderator
    Hi rowbottoml,

    Welcome to the Community,

    It might be a case where in the control ring on the toggle button iss broken. Please get in touch with our customer service and they'll be able to send you the watch control ring if that's the case. You can click on the 'Contact Us' option at the bottom of this page to Phone/Email them.

    Let us know how that goes!

    Cheers,
    lampard
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