TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Map removal from my account that is no longer active

ray_rigray_rig Posts: 45 [Outstanding Explorer]
edited August 2018 in Map installation
Hope someone can help. I have The whole of Europe installed on my device.I used to have Western Europe only, now it keeps telling me my Western Europe has expired. Is there any way of removeing this from my account so I don't keep getting asked to renew. Thank you.

Comments

  • dhndhn Posts: 33,126 Superusers
    What model?
  • ray_rigray_rig Posts: 45 [Outstanding Explorer]
    Ho. Go Live 825
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi Ray,

    The services are assigned to your device, not your account. Unfortunately, this means that they cannot be removed. I'll log this as an improvement request for the product team.

    Cheers, Mikko
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