Runner 3 Strap
TJOosthuizen
Registered Users Posts: 4 
Apprentice Traveler
Apprentice Traveler
Not even eight months down the line and my strap is breaking in two places. What nonsense is this. Feedback from TomTom site is non-existent and buying a replacement strap (IF YOU CAN FIND ONE) cost R400. This is the point where I realize the truly awesome service supplied by Polar. Straps and watch casings are replaced for up to three years after purchase. No issues. Not impressed TomTom. I will spread the word....
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Comments
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Did you try to call or mail customer support? In general they ar every good in helping out.
You can find the number here
https://en.discussions.tomtom.com/travel-lounge-154/customer-support-phone-numbers-988105
Your profile says you are from South Africa so you could try to call this center:
South Africa
0800 980670
Monday-Friday: 10:00 to 18:300 -
My apologies. I did email and had no response, but phoning the number worked the charm. SUPER efficient. Thank you TomTom.0
