How can I contact TomTom after sale service?

akyaee
akyaee Registered Users Posts: 2
Apprentice Traveler
edited August 2021 in Map purchase & installation
I purchased an update Europe map on Aug 2, 2017 following a promotional tom-tom email. But I was charged fully for 69.95€. I want to get reimbursed.
I've send lots of mails to different e-mail that I found on TomTom site explaining my case since the beginning of August. No reply received yet.
That is why I need TomTom after sale contact.
Could any one please help me ?
Best Regards

Comments

  • Niall
    Niall Posts: 11,115
    Superuser
    @akyaee

    Contact Customer Services to sort this out

    SAV France
    01 70 36 35 82
    du lundi au vendredi de 09h00 à 17h30
  • akyaee
    akyaee Registered Users Posts: 2
    Apprentice Traveler
    Thank U. I called this number in France. The reimbursement procedure seems complex. No other choice, I started it. I'll tell you how long il would take to get reimbursed.

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