Map update promotion for GO 720

apavitt
apavitt Registered Users Posts: 33
Outstanding Explorer
I have today 02 September 2017 an email from TOMTOM saying that the GO 720 is now is past it and offering to sell me a UK map as no new map will fit however I have map version 985 8155 according to the web. which covers all western Europe
Plus they have just charged me for a Year of map updates so is it past it or is it still supported and will I receive the year od updates I have just paid for

Comments

  • apavitt
    apavitt Registered Users Posts: 33
    Outstanding Explorer
    my profile said map 985.8155 but just checked the device and it is 985.8507 so updated the profile but I thought that info was from TOMTOM
  • Niall
    Niall Posts: 11,115
    Superuser
    @apavitt

    Contact Customer Services to sort out your map subscription(s) and help you get your device up to date

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.