Can't upload activity

MarvAng
MarvAng Registered Users Posts: 5
Apprentice Seeker
edited January 24 in TomTom Sports
Try to sync with TomTomSports app today but keep showing this message - "We can't upload your activities at the moment. Wait a few minutes then try again". Try to upload again after several minutes but still can't work.

What could be the problem?

Comments

  • xray79
    xray79 Registered Users Posts: 160
    Renowned Wayfarer
    hmm mine uploaded just fine this morning via the app on the phone. Maybe some server issues at TomTom? Just try again on the laptop later or use the app and see if that works?
  • Stuart McDonald
    Stuart McDonald Registered Users Posts: 759
    Exalted Navigator
    Ceridwen wrote:
    Thanks xray79. All good now...although it has taken all day!
    Hi. Sorry, there was a server outage from midnight UTC to 9am UTC on the 1st.
    Regards,
    Stuart.
  • Gecko55
    Gecko55 Registered Users Posts: 2
    Apprentice Traveler
    Same thing here. Last three runs (past 7 days). Keep getting same message - can't upload your activities at the moment, try again. Odd thing is when I sign in the activity is there, was uploaded. Seems like a software glitch.
  • Stuart McDonald
    Stuart McDonald Registered Users Posts: 759
    Exalted Navigator
    Gecko55 wrote:
    Same thing here. Last three runs (past 7 days). Keep getting same message - can't upload your activities at the moment, try again. Odd thing is when I sign in the activity is there, was uploaded. Seems like a software glitch.
    Hi, The export to Nike+ is failing. If you go into your settings on the web and reconnect then use the 'Try again' button that should be available in Sports Connect settings page on your PC then they will be re-exported to Nike.
    Regards,
    Stuart.
  • Gecko55
    Gecko55 Registered Users Posts: 2
    Apprentice Traveler
    Thanks. That worked!