Multisport Pairing compatibility — TomTom Community

Multisport Pairing compatibility

Graham's watchGraham's watch Posts: 5 [Apprentice Seeker]
edited January 2019 in Runner & Multi-Sport
Is there any update on pairing a Lenovo TAB3, Android 6.0, with a Multi-sport, 1.8.52?

Comments

  • tfarabaughtfarabaugh Posts: 16,575
    Superusers
    I do not think they have added any new devices to the compatibility list. If a phone is not on the compatibility list it does not mean it will not work, it was just not tested. Due to Android’s constant tweaking and the tablet and phone manufacturers making further modifications to the OS some version work better than others. Keep an eye out for an icon in the notification area at the top, some phone models require you to allow the app access in a separate window that does not pop to the front automatically. On my Samsung tablet it was not giving me the passcode entry but I noticed a tiny icon of a watch at the top of the screen (and you may need to drag down if the notification area is hidden by default). When I opened the notification there was an entry on the list for TomTom Sports watch. Clicking that and confirming the watch then allowed the passcode entry screen to come up. It was being blocked by the tablet OS. It paired just fine after that. Also make sure you have location services on; another user found this was the issue for them. Enabling the Localization in the top of the phone isn't enough. The Localization Services of Google+ has to be active too.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
This discussion has been closed.

Who's Online in this Category0