MyDrive Connect - Outage

Failed update -no map error Go 730

Mariusdaniel
Mariusdaniel Registered Users Posts: 3
Apprentice Traveler
edited January 2019 in Map purchase & installation
Hi. Long story short, i tryied to update tomtom go 730 but it failed, now i only get no maps error on the device and i cannot download it via home software and also manage to delete all files on pc including any backup.
What can i do? Is it worthless?

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    http://us.support.tomtom.com/app/answers/detail/a_id/10076
  • Mariusdaniel
    Mariusdaniel Registered Users Posts: 3
    Apprentice Traveler
    That guide can't help me. As I said I cannot download any map via Home Software because no maps are shown and I no longer have the backup because I foolishly deleted all tomtom files while reinstalling Home... Any suggestions? Thanks
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Marius,

    Welcome to the Community!

    Your device seems to be originally registered to a different user. Unless you have a backup of the map, I'm afraid there's little to be done except buying a new map. That might not be a bad idea anyhow, as the original map was quite old.

    Cheers, Mikko
  • Mariusdaniel
    Mariusdaniel Registered Users Posts: 3
    Apprentice Traveler
    Indeed, I bought it on eBay from someone else. Thanks for your reply.

Categories