I have a tomtom runner since April this year. Good starter watch, but the heart monitor only seems to haverify worked on it 3 times since I've had it. I'm wearing the watch correct so can understand why it only picks up my heart rate this amount of times. Has anyone else had this happen
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I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
When you turn on the heart rate sensor in the watch settings, you should start seeing the current measured rate displayed on the watch, underneath 'ON' - do you see a number, or just '--'?