Where am I going wrong with MyDrive and route planning?

Lettice
Lettice Registered Users Posts: 3
Apprentice Seeker
Whenever I create a route in MyDrive when I open it on my TomTom Rider the device takes the destination and decides on a better route. I simply want to keep the exact route I've planned and saved in MyDrive. Any suggestions on how to stop the device completely changing the route please?

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Lettice,

    Welcome to the Community and sorry for my late reply here!

    When you send a route from MyDrive to your device, your device will recalculate the route based on the route preferences you've selected on the device. If you want your device to follow the route exactly like you've planned it in MyDrive you should better save the route in MyDrive first and then sync it as a track.

    For more information and troubleshooting tips for MyDrive, please see this FAQ.

    Please, post back here if you have any further questions :D

    Cheers, Mikko