Upgrade from old version for Android — TomTom Community

Upgrade from old version for Android

nagalinaynagalinay Posts: 1 [New Traveler]
Hello Dears! I have old HTC Desire with installed old version of TomTom which was not possible to upgrade as Android version is 2.3.5 only. Now I bought new modern HTC 830 and installed new version of TomTom. It is working perfectly, just limited 75km. But I cannot find the way how to transfer license/subscription from the old one to new? BTW, the old application stopped working as well, stating that cannot reach licence severer while Internet is available. Can you help me? Thank you in advance! BR, Andrey


  • lampardlampard Posts: 5,391 Moderator
    Hi Andrey,

    Welcome to the Community & sorry about the delay in response!

    I can see that you're already in touch with our customer support regarding the transfer of subscription from old to the new GO Mobile App. Please provide them with the information requested and they'll transfer the subscription for you.

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