No synchronization of newly created places and routes — TomTom Community

MyDrive Web and Apps[Route Planner]

No synchronization of newly created places and routes

RoelofmRoelofm Posts: 2 [Apprentice Traveler]
edited November -1 in MyDrive Web and Apps[Route Planner]
No synchronization of newly created places and routes takes place between TomTom MyDrive and my connected device GO510.
How come?
I'm running Windows10 on the desktop PC and using EDGE browser.

Comments

  • lampardlampard Posts: 5,597 Moderator
    Hi Roelofm,

    Welcome to the Community & sorry for my late reply!

    Can you please check if you are still logged into MyDrive on your GO 510 device? See the Public FAQ here to know more about the login on the device: Transferring items from MyDrive to your device

    Also, please have a look at this FAQ here for more information and troubleshooting tips of MyDrive. Let us know how it goes!

    Cheers,
    lampard
  • RoelofmRoelofm Posts: 2 [Apprentice Traveler]
    Thanks Lampard, found what was caused the problem => although it was connected, I had to log on the Device as well
    Awsn't aware of that. Now it's running
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