Trying to take advantage of email Upgrade offer to replace my old reliable TomTom One XL with GO 620. The ordering process via the email "hot links" gets you to the select payment screen but will not accept payment process any further - states "something is wrong ...". Reported it and had a long conversation - see incident 1708xx-xxxxxx - apparently others are having the same problem, so it is not something I am doing wrong. The so called work around (setting up a new account, signing on a different computer etc.) does not work. Once you do get on the new account etc. the upgrade offer does not get applied. Signing on your account via the traditional computer with my XL gets the offer to upgrade but the offer only applies to European countries, not Canada. Please advise when TomTom's provider has fixed the process.
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