TomTom Sports app (7.0.0) on iOS 10.3.3 keeps crashing

ChristiaanK
ChristiaanK Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
This has been a problem for me for weeks now. I've got all the latest software updates.

The apps keeps on crashing within 10 seconds, which makes uploading data from my watch to my phone impossible! It just turns black and it's gone.

Is there anything I can do?

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,945
     Superuser
    At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Blazebrady
    Blazebrady Registered Users Posts: 2
    Apprentice Traveler
    Same problem here. IOS 10.3.3 tom tom sports 7.0.0