TomTom Sports app (7.0.0) on iOS 10.3.3 keeps crashing — TomTom Community

TomTom Sports app (7.0.0) on iOS 10.3.3 keeps crashing

ChristiaanKChristiaanK Posts: 1 [New Traveler]
This has been a problem for me for weeks now. I've got all the latest software updates.

The apps keeps on crashing within 10 seconds, which makes uploading data from my watch to my phone impossible! It just turns black and it's gone.

Is there anything I can do?

Comments

  • tfarabaughtfarabaugh Posts: 16,575
    Superusers
    At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • BlazebradyBlazebrady Posts: 2 [Apprentice Traveler]
    Same problem here. IOS 10.3.3 tom tom sports 7.0.0
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