Purchased updates for Blue and Me and am unable to connect device to computer

MalcolmMck
MalcolmMck Registered Users Posts: 1
New Traveler
edited August 2018 in Built in car navigation
Have purchased updates for Blue and Me Tom Tom 2 and am unable to connect device to computer. Computer has Windows 10 operating system.

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Moderators and Admins
    Hi Malcolm,

    Welcome to the Community!

    You seem to have selected some voice updates and some of them haven't completed yet. I'd recommend you to reset your device and connect it back to your computer.
    [video]

    For more MyDrive Connect troubleshooting tips, please see this FAQ.

    Cheers, Mikko

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