TomTom START Classic — TomTom Community

TomTom START Classic

gmirz2005gmirz2005 Posts: 24 [Apprentice Traveler]
Hi everyone,
I have got a TomTom START Classic.
It came with preinstalled Europe West map.
One day, when I came home, I connected it to my pc, the TomTom Home said that navigation device needs to be updated.
There were 3 updates, first "TomTom Application update" 1543.0 MB, second "Europe" 0.1 MB, third "QuickGPSFix" 9.1 MB.
I selected all then clicked update, but I didn't backup the device before update.
The update was normal ( no errors or warnings ).
It restarted and the TomTom Home said that the operation was complete.
I ejected my navigation device.
It restarted.
But when it started up, it said "Problem with map. You cannot use this map on this device: Europe_West-101103.

Please help.
How can I fix it?
That map costs 79.99$.

Comments

  • VikramKVikramK Posts: 11,902 Moderator
    Hi gmirz2005

    Looks like a corrupted map issue.

    I have assigned map on your account and I would request you to please format the restore the device. See the steps on the FAQ link below:

    https://uk.support.tomtom.com/app/answers/detail/a_id/12412

    Follow the steps under -I have a map to download on my account

    Regards
    Vikram
  • gmirz2005gmirz2005 Posts: 24 [Apprentice Traveler]
    Hi Vikram,

    Sorry for inconvenience.
    I have fixed the problem.

    It occurred because of the version incompatibility.

    I just patched the system core so it can work with older maps versions.

    But anyway,
    Thank you for your support!
  • gmirz2005gmirz2005 Posts: 24 [Apprentice Traveler]
    ...
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