Billing info- Not able to purchase a new map

M.Cs.1027
M.Cs.1027 Registered Users Posts: 1
New Traveler
edited August 2021 in Map purchase & installation
I am currently stationed in Germany and my cards address have a Armed Service state and city and cannot enter it into the system so how can I purchase these new maps I need.

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi M.Cs.1027,

    Welcome to the Community!

    Unfortunately, our webshop doesn't support military base addresses. You'll need to use a normal street address to place an order. I'd recommend you to use your US home address you already have saved on your account. As you're ordering a downloadable product, it doesn't really matter as we're not sending anything to the address.

    Cheers, Mikko
  • Niall
    Niall Posts: 11,114
    Superuser
    @M.Cs.1027

    You can always use TomTom's corporate address in Germany ;)

    Inselstr. 22
    04103 Leipzig
    GERMANY

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