TT Start 52 Updating

ROB1954
ROB1954 Registered Users Posts: 8
Apprentice Traveler
edited October 2018 in TomTom Services
Hi

the last time I updated my Start 52 everything seemed to go smoothly (v unusual!!) or so I thought. Problem now is that speed cameras are present in my content (according to mydrive connect) and the subscription doesn't expire until may 18. However they do not show on the start 52 in use. Whats wrong...?

Comments

  • ROB1954
    ROB1954 Registered Users Posts: 8
    Apprentice Traveler
    An update - uninstalled speed camera and then re installed them - some cameras showing but by no means all...

    Is this another TT trick to get us to buy the update...?
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Rob,

    If you don't have a subscription for Speed Cameras it may well be that you're currently missing some of the new ones. You can check our data base with the MapShare Reporter.

    Troubleshooting wise the next step would be to factory reset your device by choosing Settings (cog wheel) - System - Reset - Reset. Please note, that this will delete your personal information, e.g. My Places, My Routes and destination prediction data and trip statistics. You can save and restore My Places with MyDrive.

    Cheers, Mikko
  • ROB1954
    ROB1954 Registered Users Posts: 8
    Apprentice Traveler
    Thanks Mikkok, I will give it a try....