European map upgrade issues purchased but not offered in MyDrive Connect

Sw19ma Registered Users Posts: 1
New Traveler
edited January 2019 in Map purchase & installation
How long does it normally take before a European map upgrade you have ordered and paid for (as vouched by Amex) appears on the TomTom app ready for download ??

Bought the upgrade on Saturday but no sign of it two days later ...

Help as off to Europe at the weekend


  • Niall
    Niall Posts: 11,112

    If it has not appeared by Tuesday chase your subscription up with Customer Services.

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.