Subcription gone after reinstalling GO mobile app Android

Minshara
Registered Users Posts: 1 
New Traveler

New Traveler
I had to reinstall mij Tomtom Go app. Had a good 2 years left on the subscription. But after the reinstall its gonne. When I try to recover my purchase it says there arent any. And when I press purchase it there is no pop up saying I already have. I would like my 2 remaining years!
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Comments
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Hi Minshara,
Welcome to the Community!
I don't see a subscription on your account. Are you sure you're using the same logins?
Cheers, Mikko0 -
I`m having this problem too0