France map disappeared on the RIDER

jerryathome
jerryathome Registered Users Posts: 11
Apprentice Traveler
edited January 2019 in Map purchase & installation
Just come back from Belgium and found that france map has disappeared the last time I used it was 2014 and it was there then. like you I refuse to be ripped off id aready paid for a years updates two years ago but didn't need france until a couple of weeks ago.

Comments

  • jerryathome
    jerryathome Registered Users Posts: 11
    Apprentice Traveler
    I paid and update about 2 years ago did not need to use france until recently it was on my satnav in 2014.
  • Niall
    Niall Posts: 11,112
    Superuser
    @jerryathome

    Try looking on MyDriveConnect "MY CONTENT" scroll down to "MY SERVICES" if your France maps is listed click on the "V" and select "Manage your map" to see if you can re-install it

    If it does not appear contact Customer Services on Monday

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • jerryathome
    jerryathome Registered Users Posts: 11
    Apprentice Traveler
    thank you very much for the answer I will have a look now. best regards
  • jerryathome
    jerryathome Registered Users Posts: 11
    Apprentice Traveler
    thank you again that worked a treat all maps reinstated, nice to find a real helper on here as this is my first time I wasn't sure where to post and then I get the unfortunate comments from above. but then you get them from everywhere eh! thanks again
  • Niall
    Niall Posts: 11,112
    Superuser
    @jerryathome

    Glad that you found that helpful