Spark cardio Bluetooth issues

Jon meeks
Jon meeks Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I am wondering what is the best Bluetooth headset to work outdoors with this gps watch tried both TomTom version neither models work, also tried pump blue ant and again dropout as soon as you step outside. As I use for running this is getting very annoying the whole idea of buying this watch was for the music feature and not having to carry phone or iPod with me while running. Have spoken to customer service there response is to wear on right wrist not a answer to fix my issue. Wearing on either wrist is the same dropout. Can somebody please advise.


  • tfarabaugh
    tfarabaugh Posts: 16,943
    I have had no issues with the TT headsets and many users like the Mpow brand (they are cheap on Amazon). Reception issues are generally from the watch not being on the same side of the body as the headphone antenna. With the headphones with the controls on the right, the watch needs to be on the right. On the ones on the left, the watch needs to be on the left and the control pod needs to hang a bit loose, don't have the neck strap cinched up tight. The watch has a small power supply so it transmits a weaker signal than a phone or tablet so it is very sensitive to position. It really needs to be on the same side of the body as the antenna so your body doesn't block the signal. There are numerous factors that affect playback quality: the placement of the antenna in the headphones, the strength of the antenna, the strength of the signal produced by the watch (which is limited by transmission standards), the environment it is used in (which determines how much signal is lost versus bounced back to the headphones), battery strength of the headphones, etc.. You also need to look at how many layers you are wearing. If you have multiple layers of clothes on it will also block the signal. The only thing a user can really impact is the location of the watch relative to the antenna headphone and how much layers they are wearing.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.