Is anybody having a similar problem? Means alarm clock doesn't go off in the morning; times and performance aren't recorded, all a bit of a hassle... Trying to get it out of this can be done by pressing and holding the button in various positions, after maybe a minute it will flash the TomTom logo and grey out the screen for about a second and then readjust all the times etc back to current. Disappointing once completing a run or cycle and realising it has only recorded part of the performance...
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Superusers
To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
Superusers
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
Superusers
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.