Can't remember or change account password!

Steve E

Hi,

Going nuts trying to sort this out - I have a mysports account, which automatically is accessed when I use TomTom Connect with my Runner 3 watch, but I cannot actually remember the account password. The real problem is that if I go to the forgot password dialogue and enter my email address I get the following:



Have had to create a separate account to post this - why can't I get a password reset email sent to me?

Thanks.

dhn

Call support to help:
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.

Niall

@Steve E

Contact Customer Services to sort this conundrum out

CS United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.