Problem to get successful readings of the body composition of my device
Since July 28th I can't get any successful reading from my device. I have read the manual to ensure that I'm doing it like it should, I've restarted several times, ... no matter what I do, I always get an "x" instead of a successful reading.
I used to read every day since the day it stopped reading. All other features are working perfectly. I did an update to the version. 1.40 on the 26th, may this might had influence, or might be the cause.
Anyone had the same problem or now how solve it ?
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Superusers
To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
Thank you for your help.