Sports Connect will not recognize my TomTom Touch

SuzieO
Registered Users Posts: 1 
New Traveler

New Traveler
My device can charge via the USB cable but it will not connect with the software, therefore I can't reset my device.
My Touch device no longer stores any data and the time has changed to 00:00
Any help would be appreciated
My Touch device no longer stores any data and the time has changed to 00:00
Any help would be appreciated
0
Comments
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Hi SuzieO,
Welcome to the Community!
Please see the discussion link here to troubleshoot the issue with your Touch and Sports Connect: https://en.discussions.tomtom.com/tomtom-touch-481/tomtom-touch-not-recognized-on-computer-1021685?postid=1160813
Hope it'll be helpful! Let us know the outcome.
Cheers,
lampard0