Mazda NB1 Crashes when planning a new route

Fredis

I recently update the navigation system and everything seems to be ok, when i start the car the navigator takes a little bit longer to start but that's not the problem. When I try to set a new route it literally crashes, it's impossible to acces the navigator for a couple of minutes then it starts again and the problem continues. Any idea on how can i fix it?

Zsolt

Try a soft reset:

http://uk.support.tomtom.com/app/answers/detail/a_id/6965/

Fredis

Zsolt wrote:

Try a soft reset:

http://uk.support.tomtom.com/app/answers/detail/a_id/6965/

The soft reset for my devices is just remove and insert again, i did it, nothing changed.