GO Mobile App on Samsung Galaxy S7-Speed camera subscription

SHAROKIN
SHAROKIN Registered Users Posts: 2
Apprentice Traveler
I have just bought an upgrade for my TOMTOM GO Jul 28, 2017
Google Play Apps purchase - 1 Year Unlimited Navigation (TomTom GPS Navigation Traffic)
£14.99 but I can not see any speed cameras. Do I need to download anything more? If so what do I need?
Kindest regards,
Sharokin.

Comments

  • Zsolt
    Zsolt Posts: 36,014
    Superuser
    Nope, the cameras are included. Have you tried to restart the phone?
  • SHAROKIN
    SHAROKIN Registered Users Posts: 2
    Apprentice Traveler
    Hi Zsolt, Thanks for your reply, yes I have tried a restart. What I have now are two apps. Tomtom go and I can input an address to follow but no speed cameras. I also have a Tomtom speed Camera app showing all speed cameras but I can not input any address in order to get a route to follow with speed cameras. Is there any way I can combine the two? I am a 75-year-old self-taught on computers not very ofey and even less on my new smartphone.
    Kindest regards,
    Sharokin.
  • Zsolt
    Zsolt Posts: 36,014
    Superuser
    Check if the GO app is logged in to the services. If yes and it doesn't work yet, try to uninstall the GO app and install again (and then restore the purchase within the app).
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Sharokin,

    Welcome to the Community!

    Did you get this sorted with Zsolt's help?

    When you're satisfied that your question has been answered, please mark your topic as solved so that others with a similar question may find the answer easier.

    If you have further questions, don't hesitate to post back here :D

    Cheers, Mikko
  • Eusebiu
    Eusebiu Registered Users Posts: 14
    Legendary Explorer
    Why was redirected to this topic as I had another issue?
    This is a bloody poor customer service! I need my money back. Rubbish!