Golfer 2 - Can't sync watch to phone

Shedhead Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports

After a bit of assistance if anyone can help.

I decided the other day to do a factory reset on my Golfer 2 which worked fine. As a result of this I knew that I had to re-sync my phone to my watch and this is where my problem reared its head.

I tried to re-sync the watch and app and when the phone/app detected my watch it brought up the name of the watch. So far so good.

However, upon selecting the watch, instead of the pin number to sync it staying on the watch's screen it just disappears. Not only that but my phone won't allow me an option to input a pin either (not that the pin stays on the watch screen long enough for me to read it!)

I have tried deleting the app and reinstalling it, I’ve renamed the watch, I just can't get the things to pair!!

I am officially out of ideas. Help!



  • tfarabaugh
    tfarabaugh Posts: 16,939
    You first need to remove the watch from the phone's BT menu (in iOS you have it forget the device) after you reset or try pairing again. The steps are: factory reset the watch (which you did), uninstall the app (you can probably skip this as you just installed it), remove or forget the watch from the phone's BT menu, reinstall the app (only if you uninstalled the app), select Pair New on the app, select Pair New on watch (press down from the clock and select Phone>Pair New, not Sync) and follow the prompts on the phone. You should not be pairing the watch first through the phone's BT menu; it is all done through the app and you must have the phone forget the watch in the BT menu before re-pairing.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • strokemlikeyoumeanit
    strokemlikeyoumeanit Registered Users Posts: 1
    Apprentice Traveler
    I am also having the same issue - is there a fix to this?