I have had the Multisport watch for 2 seasons now and have really liked using this product. A few days ago it froze on me and it would display the time, but none of the buttons would work. I charged it overnight and it seemed to pull all of the data off the watch, but when I unplugged it it wanted me to reconnect it to my computer and asked to do a factory reset. I am now caught in a loop of it doing the factory reset and then going right back to wanting to do a factory reset. Is there any way to get out of this loop? I would appreciate any help. Thanks.