New activities does not appears in app!

brupsilva
Registered Users Posts: 9 
Legendary Explorer

Legendary Explorer
After the last updates, my runner 2 cardio is having a problem to transmit the activites to my cellphone. It connects, sync, and the app says that is done, but my new activities are not shown in app. It keeps only in the watch.
Where is the fix!?!
Where is the fix!?!
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Comments
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brupsilva wrote:After the last updates, my runner 2 cardio is having a problem to transmit the activites to my cellphone. It connects, sync, and the app says that is done, but my new activities are not shown in app. It keeps only in the watch.
Where is the fix!?!0 -
Jürgen wrote:brupsilva wrote:After the last updates, my runner 2 cardio is having a problem to transmit the activites to my cellphone. It connects, sync, and the app says that is done, but my new activities are not shown in app. It keeps only in the watch.
Where is the fix!?!
Not only 2 times. I had to connect it a several times. Hours after I tried, it finally appears. Every single activity I do is this sh$it.0 -
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Jürgen wrote:brupsilva wrote:Jürgen wrote:Not only 2 times. I had to connect it a several times. Hours after I tried, it finally appears. Every single activity I do is this sh$it.
How could I extract the log files? I can send too, if it helps.0 -
Jürgen wrote:brupsilva wrote:How could I extract the log files? I can send too, if it helps.
No, no. Nowhere. Only in my watch. After tyed with the app over my cellphone, I plug it in my computer with the my sports connect, but it's like I already sync all my activities. Nothing happens and it does not upload my activities.
After some hours and tries... it shows by itself, without I do anything! I really can't understand.
I'm trying so hard to understand what the hell is happening..0 -
brupsilva wrote:No, no. Nowhere. Only in my watch. After tyed with the app over my cellphone, I plug it in my computer with the my sports connect, but it's like I already sync all my activities. Nothing happens and it does not upload my activities.
After some hours and tries... it shows by itself, without I do anything! I really can't understand.
I'm trying so hard to understand what the hell is happening..
Thanks!
Jürgen0 -
Jürgen wrote:brupsilva wrote:No, no. Nowhere. Only in my watch. After tyed with the app over my cellphone, I plug it in my computer with the my sports connect, but it's like I already sync all my activities. Nothing happens and it does not upload my activities.
After some hours and tries... it shows by itself, without I do anything! I really can't understand.
I'm trying so hard to understand what the hell is happening..
Thanks!
Jürgen
Now? Or after an activity? I'll send now.. If you say after a sync of an activity, I send again.
Thank you so much, Jürgen!0 -
I thint it's Sent!
Could you tell me if you received?
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brupsilva wrote:I thint it's Sent!
Could you tell me if you received?
The logs are going directly to the developers so I can't confirm but I don't see why they shouldn't get them. I also added a note to that ticket I asked you to enter.0 -
Now this has happened to me too but it was supposed to happen because I had selected Wi-Fi only in Manage > Settings. Perhaps worth checking.0