During my last long run, my watch lost it's GPS signal at the 23 Km mark. Post that, the GPS tracking went awry with my distance after the run being displayed as 48 kms ( instead of it being 28, I had covered 5 kms more, after the GPS went off). Also after updating my run, I found the map was also different from the point in time where my watch lost signal, to the actual route I had covered.
I checked for a software update also ( On version 1.8.52), but I don't think anything newer is available.
Anyone who has faced a similar issue or has a resolution, please give a shout out!
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Superusers
If it continues there may be a problem in your firmware image (though I doubt it) and a factory reset will clear the watch and reinstall a fresh image, which may solve the issue. If it does not I would suggest calling Customer Support and seeing what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To do a factory reset, make sure the Connect software is running and dock the device to your computer. The Connect window will open; press the gear at the top right and select factory reset from the next screen. Follow the steps provided and when prompted to register or sign in to MySports, select sign in and use your existing account credentials. It is fairly straightforward and should take less than 5 minutes.
To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.