Runkeeper sync upload process changes

capolihu

Did something change in upload process to Runkeeper? it shows among connected apps that "Connected" but still no upload to RK.

tfarabaugh

Nothing has been announced about a problem. The link may be down temporarily and the activities may show up later. If not, you can always force it to upload using these steps:

1. Exit MySports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).
2. Locate the ttbin files:

PC Syncing: The ttbins are saved in a dated folder for the date of the activity under C:\Users\{User Name}\TomTom MySports\{Watch Name}

Apple Devices: Locate the ttbin files in iTunes:
a. Connect your iOS device to your computer and wait for iTunes to open.
b. Select your iOS device in the iTunes sidebar.
c. Select the Apps tab and scroll down to File Sharing.
d. Select MySports.
e. The ttbin files are listed on the right hand side.
f. Right-click (Mac: ctrl-click) a file to copy it and save it to your computer

Android Devices: In Android, the ttbin files are stored on the internal SD in (/sdcard/TomTom_MySports/[serial number of watch]/workouts/uploaded/). Copy them to your computer

3. Place the ttbin files in C:\Users\[user name]\TomTom MySports\[serial number]
4. Restart MySports Connect and connect your watch
5. Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.

You can also always just export a fit file from MySports and then manually import it into the site of your choice. Most allow for manual importing.

I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.

capolihu

Appreciate your answer! it seems to work now. maybe as you said some delay

tfarabaugh

Glad I could help. When you get a chance please mark my response as a solution so others with the same question can look for it.