Spark Music headphone pairing and bluetooth issue

JC72
JC72 Registered Users Posts: 3
Apprentice Traveler
edited January 24 in TomTom Sports
Hi

I have a spark music with a pair of Panasonic Wings bluetooth headphones.

I can pair them together, but the pairing connection seems to be lost everytime I switch the headphones off, and I need to completely re-pair them everytime,

Is this normal?

Thanks

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,938
    Superuser
    Make sure you are not putting the headphones into pairing each time. On some models if you hold the power button for a second too long it will put it into pairing mode. To pair, make sure the headphones are in pairing mode while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). Once they are paired you do not need to pair again, just make sure the headphones are turned on while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). This works for me every time. If I do it the other way and got to search first it often won’t find them.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.