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Hi,
After expanding traffic coverage to Croatia on 20.06., there is still no traffic information on my device (I'm currently in Croatia)
Please advise how to fix it.
We're working hard to improve and expand the coverage of TomTom Traffic. We recently announced expansion in Latin America but there are plans to expand elsewhere as well. I'll announce all releases here on the forum and will post about this as well as soon as more information becomes available so stay tuned
Suspect you might need to "factory reset" your device by choosing Settings (cog wheel) - System - Reset - Reset. Note, that this will delete your personal information, e.g. My Places and destination prediction data. You can save and restore My Places with MyDrive.
Nope, been there done that.
I contacted support. Let's wait for reply.
0
MikkoKPosts: 23,905 Retired Community Managers and Staff
Hi Luziol,
Thanks for flagging this!
Coverage for the new regions is indeed not available for all devices and platforms yet. Once we have the coverage available you'll see it in MyDrive and the page at tomtom.com/coverage will be updated.
Thanks for update.
Do you have availability date for GO5100?
I will drive through Croatia on 30.06 and I wonder if I would stuck in traffic jam there ?
Br
Lukasz
0
MikkoKPosts: 23,905 Retired Community Managers and Staff
Hi Lukasz,
Unfortunately, I don't have further information about this but I doubt it'll get rolled out soon enough for your next trip.
Sorry, I just read the brilliant news! http://corporate.tomtom.com/releasedetail.cfm?ReleaseID=1030689
Even Ukraine will be covered, but I can't see any jams or closures in Croatia, Estonia, Latvia, Lithuania, Romania and Ukraine, when using the My Drive App.
Is live traffic in these countries available in the Go mobile app?
0
MikkoKPosts: 23,905 Retired Community Managers and Staff
Hi all,
Thanks for all your feedback here!
I'd like to note that the press releases regarding TomTom Traffic or Maps are mainly directed to our B2B and governmental partners. Our services are developed by independent units and they have many customers of which TomTom Consumer is one. It takes a while until new features and updates can be implemented to the consumer products. Once they are available we'll announce them here as well
still not works, crossing Croatian border in 3.5.2018 and livetraffic gone, what works fine in CZ and AT when driving south directions.. someone ready taken money these service if i understand correctly ?
Comments
Superuser
According to this FAQ https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/live-services/europe/
There are speed cameras for Croatia but not "Traffic"
Also Mikkok said he would announce when it will be available to your previous query
Sygic navi uses TT maps and traffic - Croatia is already covered there.
Superuser
Sorry missed that announcement
Suspect you might need to "factory reset" your device by choosing Settings (cog wheel) - System - Reset - Reset. Note, that this will delete your personal information, e.g. My Places and destination prediction data. You can save and restore My Places with MyDrive.
Factory reset did not help. Still no TT traffic in Croatia?
Superusers
http://uk.support.tomtom.com/app/answers/detail/a_id/10316
Support to perhaps assist:
Polska (Poland)
+48 22 30 62 335
Poniedziaek-Pitek 09:00-17:00
I contacted support. Let's wait for reply.
Thanks for flagging this!
Coverage for the new regions is indeed not available for all devices and platforms yet. Once we have the coverage available you'll see it in MyDrive and the page at tomtom.com/coverage will be updated.
Cheers, Mikko
Thanks for update.
Do you have availability date for GO5100?
I will drive through Croatia on 30.06 and I wonder if I would stuck in traffic jam there ?
Br
Lukasz
Unfortunately, I don't have further information about this but I doubt it'll get rolled out soon enough for your next trip.
Cheers, Mikko
Thanks for info, I'll stick to Sygic for my next trip.
Regards
Lukasz
http://corporate.tomtom.com/releasedetail.cfm?ReleaseID=1030689
Even Ukraine will be covered, but I can't see any jams or closures in Croatia, Estonia, Latvia, Lithuania, Romania and Ukraine, when using the My Drive App.
Is live traffic in these countries available in the Go mobile app?
Thanks for all your feedback here!
I'd like to note that the press releases regarding TomTom Traffic or Maps are mainly directed to our B2B and governmental partners. Our services are developed by independent units and they have many customers of which TomTom Consumer is one. It takes a while until new features and updates can be implemented to the consumer products. Once they are available we'll announce them here as well
Cheers, Mikko
Traffic still doesn't work
Pzdr!
over a year has passed since this announcement: Traffic in Croatia
and still no traffic in Croatia on GO5100.
When will it be available on devices?
regards
Lukasz
Hi MikkoK, any news about Croatia traffic?
regards
Lukasz
Superusers
@Luziol
Mikko no longer works for Tomtom. You might try getting the attention of @VikramK who is a moderator here now.