Anyone else loosing data?
rooda
Posts: 8 [Master Explorer]
It's happened to me three times now! And it's so frustrating!
Last time it happened was yesterday, tracker was connecting and transferring the data up until 10am ish and after that it was only connecting and not transferring any data at all.
I could read all the steps and everything on the tracker but it just didn't want to transfer this data. Lost my workout data as well - after you finish workout on the tracker the only way to see how you did is through the app.
The app was updated on Friday. I think it was after app update too when it happened before.
It is connecting and transferring data this morning though! But yesterday's data is lost!
Last time it happened was yesterday, tracker was connecting and transferring the data up until 10am ish and after that it was only connecting and not transferring any data at all.
I could read all the steps and everything on the tracker but it just didn't want to transfer this data. Lost my workout data as well - after you finish workout on the tracker the only way to see how you did is through the app.
The app was updated on Friday. I think it was after app update too when it happened before.
It is connecting and transferring data this morning though! But yesterday's data is lost!
0
Comments
Welcome to the Community!
You can re-export the activities that failed to upload using the Sports Connect/ Sports App. Please see the public FAQ here to do so: Re-exporting activities that failed to upload
Hope it helps!
Cheers, lampard
.
Although I have followed instructions and managed to copy the files only some of the data has been re-exported.
It's re-exported my workout but still no steps or calories, not sure about the rest.
Superusers
Disappointing