How do I find more info on my model?

Crackador

I've bought a spark 3 watch, it is without its manual. It was advertised as a + music, but firstly when I click 'up' on my watch to find my bluetooth headphones (my own, they did not come with headphones), no 'searching' screen comes up as I am sure it is supposed to. Furthermore, I do not have a music icon on my tomtom sports connect software page when my watch is plugged in. Does this mean it is not actually a + music device?

PS. I have looked up the serial number on tomtom's 'finding the model' page and I get back -
TomTom Runner 3, 4GB, MySports Connect
TomTom Spark 3, 4GB, MySports Connect

I've attached a pic of my desktop software app. There should be a music icon next to the settings cog right?

regards, first time poster

tfarabaugh

It sounds like it is not a Music version. The best way is to press down from the clock, go to About and see what it says at the top of the screen. If it is a Music version, it will say it right there (Music or Music Cardio).

I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.

Crackador

Yep you're right. For anyone looking it is right at the top. It actually only shows up very briefly before being replaced by 'watch status'. I did not even see that mine said 'regular' rather than 'music cardio' as you have to pay attention before the header changes. I will have to send mine back now, i always seem to have these problems in life issue resolved, thanks for your reply tfarabaugh.