Runner 3 with headphones music dropouts

Maurice Niezen
Maurice Niezen Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Hi all,

I recently bought the Runner3 cardio GPS with bluetooth headphones.
When running however the music regularly stops \ drops out .

How can I resolve this probem?




  • tfarabaugh
    tfarabaugh Posts: 16,936
    The watch has a small power supply so it transmits a weaker signal than a phone or tablet so it is very sensitive to position. It really needs to be on the same side of the body as the antenna so your body doesn't block the signal. There are numerous factors that affect playback quality: the placement of the antenna in the headphones, the strength of the antenna, the strength of the signal produced by the watch (which is limited by transmission standards), the environment it is used in (which determines how much signal is lost versus bounced back to the headphones), battery strength of the headphones, etc.. If you have the headphones with the controls in the right earbud then you should wear the watch on the right wrist. If it is the ones with the controls on the cord by the left ear, wear it on the left. On the left side ones, also make sure the control pod is not cinched too tightly to your head. You will generally get better signal if the control pod (which contains the antenna) is a little loose.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Maurice Niezen
    Maurice Niezen Registered Users Posts: 2
    Apprentice Traveler
    Thanks for the reply. I will test your suggestion and let you know.