Reset on my computer (TomTom Sport)

IvetteFB
IvetteFB Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
'Hi, after one try-out week I just started runner and swimming. I want to delete my progress on my computer and start again with zero. I already did a succesfull fabric reset on my TomTom runner 3 watch. But i can't find the reset option in my Mysport account. Can anyone help? or maybe send me a link where I can find the instructions? thnx

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    You can't reset your MySports account. Your only option would be to set up a new one under a new email address. Factory reset the watch and when it prompts you to register or login to MySports, select register and use a different email address, which will create a new account (the old one will still exist but will be unused).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.