TomTom Support (multisport cardio unit)
I have a multisport cardio watch (predecessor of the runner 3 cardio) that I bought in Dec 2014. It is — or should I say, was — in perfect condition as I only use it to run, 2 or 3 times a week (i.e. not a daily usage device).
Recently after a software upgrade, my cardio-frequency monitor stopped working. I have tried tomtom's recipe for these issues (restore factory defaults), without success. When I contacted support they promptly offered to fix the unit ... for 85EUR flat fee. This is roughly 60% of the price of the unit.
60% of the units price every two years? I have running shoes that last more than this.
You came late to the market of sports gadgets, and I trust you'll disappear soon. Thanks, but no thanks TomTom.