Can't see STATS and SPLITS on iOS app

Z Zac
Z Zac Registered Users Posts: 3
New Traveler
edited January 24 in TomTom Sports
I can not see the STATS and SPLITS of my recent workouts on indoor cycling, treadmill runs and Gym on iOS app (iPhone 7+, iOS 10.3.2, TomTom Sports 5.0.2 Build 517). Tried to delete the app and reinstall from App Store, not working. The STATS and SPLITS can be seen on website, and also in Nike+ Run Club app.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,936
    Superuser
    I noticed the same thing, it seems to be blank for non-GPS enabled activities. Some of the activities you listed have no stats or splits (gym mode) but the treadmill and cycling should have splits at least. It is likely a bug on the server side so reinstalling the app will not help. Hopefully it will be fixed soon but in the meanwhile they are visible on the MySports site. Maybe one of the moderators can weigh in on the status of it.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,198
    Community Manager
    We are working on a fix for this for both, the Android and the iOS version.
  • MK_76
    MK_76 Registered Users Posts: 1
    Apprentice Traveler
    Same here !!! Super frusterating ...
  • tfarabaugh
    tfarabaugh Posts: 16,936
    Superuser
    MK_76 wrote:
    Same here !!! Super frusterating ...

    Did you not read the post directly above yours stating they are aware of the issue and are fixing it?
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,198
    Community Manager
    Version 5.0.3 for iOS should be offered now which fixes the issue.

Categories