Activity sync failed
Come back 10 mins later my TomTom sports app on my phone says "up to date", but the activity isnt there.
I have connected my phone to my PC and searched for the ttbin file. It doesnt exist. Not in the failed folder, not in the uploaded folder.
I have connected my watch to my PC and loaded TomTom Sports Connect. The activity is not there and there is no option to "retry". There is no mention of any failed sync or missing activity.
I have turned off my watch via Tomtom Sports Connect. This did not solve anything. I have not "reset" it.
I have uninstalled the Tomtom ap on my phone and reinstalled. No luck.
I have unpaired my watch from my phone and repaired.
I can still see the activity on my watch (see attached pic), there just doesnt seem to be a way to get it to my phone or my PC.
Tbh, ever since I was forced to "upgrade" the ap on my phone I have been having difficulties. Similar to this difficulty in fact, but in the past activities have just mysteriously appeared after 10-15 mins. Not so this time.
What can you suggest?
Please don't tell me that the sync failed and the detailed activity data doesnt actually exist on my watch anymore.
If it turns out that you have designed software to delete data before confirming successful transfer to another device I think my head might explode.