Android App - Activity stuck when WIFI connects during sync
https://en.discussions.tomtom.com/sports-connectappswebsite-389/android-app-activities-not-uploading-and-stuck-on-phone-1019466
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I am still getting the same problem.
If I stop my run a couple of minutes from my house, the phone/watch will start to sync over bluetooth. As I get to my home, the sync is still ongoing, but my phone then connects to the home WIFI network. The sync appears to finish successfully, but nothing is uploaded. The ttbin file remains on the phone. The only way to get the run uploaded, is to copy the ttbin file to the PC and upload using the Tomtom Sports Connect application.
I have found that if I sync a run with a WIFI connection already established then it will work ok. If I sync a run with out any WIFI at all it will work ok. However, if WIFI connects during the sync, that is when it will always fail.
How do I get this message to the developers so they can investigate and fix please?
Comments
Superusers
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
It took me a while to work out why some downloads were getting stuck on the phone and others were fine, but once I figured it was connected to WIFI I can replicate the failure every time now.