Round data and statistic on iPhone mobile

micapo
micapo Registered Users Posts: 3
Apprentice Traveler
edited January 24 in TomTom Sports
HI
i've deleted all my data on my iphone, but are inside my tom tom golfer 2;
how can i put again on my iphone? Isn't there the way to upload the data ?? or after that 've cancel on my iphone i can't see again?
of course that my iphone and wy watch are connected, and also my iphone is connected to internet
thanks to reply
mike

Comments

  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,175
    Community Manager
    Hi Mike,

    When you delete the app from the iPhone you also delete your rounds. However, we are in progress of moving rounds to our cloud. Can you check if you see your data on the Activities tab on mysports.tomtom.com? Are they complete? They are recognised as Freestyle activities for the time being. The sync back to the iPhone is still work in progress so hopefully soon you'll have your rounds back.

    Greetings,
    Jürgen
  • micapo
    micapo Registered Users Posts: 3
    Apprentice Traveler
    thanks Jurgen
    however, i can't update my last round on the iphone;
    my mobile app don't show the shot and the data details of my saturday round, now is completly empty.
    on the watch there are all my played round
    thanks
    Mike
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,175
    Community Manager
    micapo wrote:
    thanks Jurgen
    however, i can't update my last round on the iphone;
    my mobile app don't show the shot and the data details of my saturday round, now is completly empty.
    on the watch there are all my played round
    thanks
    Mike
    Hi Mike,

    The data must have been transferred before you deleted the app. Once that happened there are only summaries left on the watch, not the full data.

    Jürgen
  • micapo
    micapo Registered Users Posts: 3
    Apprentice Traveler
    thanks Jurgen
    but the problem is not on the watch, is on the iphone;
    the app not work, i can't see any details about lenght, direction, nothing....the mobile scree say that i haven't a scorecard !!!
    how is possible?? i have 3 old scorecard and 1 new from saturday!!!
    Mike